Another benefit is all momi baby bags products have a one year manufacturing warranty. If you have any questions around this just send us a mail.
All direct orders via our website (www.momibabybags.co.za) are shipped free anywhere in South Africa. For a quote on shipping anywhere outside of South Africa, please send us an email.
- Main Centers = 1-2 days for delivery
- Regional Areas = 2-5 days for delivery
Preparing your products for a return
To ensure your request is processed as quickly as possible you are responsible for the following when returning your products;
- package your products safely and securely for protection during transit;
- clearly mark your return reference number on the outside of the parcel; and
- include all accessories and parts that were sold with the product.
Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether.
You can return an unwanted product to us at no charge, provided:
- it is undamaged and unused, with the original labels and stickers still attached;
- it is not missing any accessories or parts;
- you email us (email@example.com) within 14 days of delivery to you of the unwanted product. After 14 days, you can only return a product if it is defective only.
We will collect the product from you at no charge. Once we have inspected the product and validated your return, we will credit your account with the purchase price of the product within 10 days of the return (or refund you if that is your preference).